counterintuitive observation at work: kalau ada orang bisa marah-marah menyampaikan kritik atau frustrasi secara terang-terangan ke kita, ada dua kemungkinan:

▪︎ they trust you, so they let you know
▪︎ they don't trust you, so they let it out

masalahnya... ini... enggak ada 'middle ground'-nya. tergantung hubungan sih.

looking back, I probably missed important qualifiers:

when people really trust you, they feel safe to let you know (with visible frustration...)

when people really don't trust you though, they feel unsafe so they lash out.

unfortunately, there seems to be no middle ground. the former is much more bearable though.