me I use gender neutral terms in business and outside of work I just ask so if someone calls the box office and asks if they can get a discount on tickets with a promo code, I will call up my boss and say "I have a caller wondering if they can get a discount on this ticket? they have a promo code"
just in general my worksona is too professional to assume your gender but Me Personally I am not so I will assume unless I have a reason not to and then I will ask
- person who only uses they/them for visibly trans ppl
ask
so if someone calls the box office and asks if they can get a discount on tickets with a promo code, I will call up my boss and say "I have a caller wondering if they can get a discount on this ticket? they have a promo code"