Dr. Yubsie
I called the CRA and only had like three process improvement thoughts. One of which was that tib shouldn't have had to call because if you update your direct deposit info it should apply to everything
Dr. Yubsie
when I changed my info it didn't ask if I wanted to change it for the Canada Child Benefit because I wasn't receiving it on account of not having a child
Dr. Yubsie
so it was trying to deposit that one to the shiny that's been closed for years and not the one they sent my tax return to
Mυrder Mυғғιɴ
Man. Nobody does clunky awkward bureaucracy like the Canadian civil service.
Okay, parachute
why........do they even have the old info at this point
PG
The CRA is actually 30 different organizations in a trenchcoat.
PG
And none of them talk to one another.
Ainsley ☄
sounds like typical bureaucracy
Dr. Yubsie
Okay, parachute
: because apparently it was still listed as the account for the CCB if I did start receiving it
Dr. Yubsie
Mυrder Mυғғιɴ
: someday i am going to write a story where a galactic empire falls because they used the Phoenix payroll system
Okay, parachute
but-
Okay, parachute
Lampy
Can confirm the CRA is multiple different systems in a trenchcoat, and they're all old as shit, and they don't always talk to each other when they should
Mυrder Mυғғιɴ
Lampy
I cannot elaborate further in public but be assured that even the people that work there would like it to be less like that
I cannot elaborate further in public but be assured that even the people that work there would like it to be less like that
Lampy
(also eff the Phoenix payroll system, but perhaps by saying that I have said too much)
Dr. Yubsie
Lampy
: when my dad retired they misspelled his name on the certificate. everyone kept telling him to request a reprint but he refused because he couldn't think of a better encapsulation of the experience of being a civil service scientist
Lampy
I mean, not wrong
Lampy
(that reminds me, I've got a "you've worked here a long-ass time, here's a certificate" that I need to put up somewhere....)
Dr. Yubsie
they put the French spelling
Lampy
ahahahah
Lampy
Yeah I can see that happening
Dr. Yubsie
and just the wrong spelling of the last name entirely
Lampy
I am fascinated at how the process could've gotten borked enough to result in that
Dr. Yubsie
he goes by his middle name so he asked them to put first and middle and clearly that means he's French
Dr. Yubsie
and he must have meant Jean not John
Lampy
I feel like someone somewhere along the line in the process had really bad handwriting. Or maybe a concussion.
Lampy
Or it was 4:15 on a friday and everyone stopped caring idk that's how we do it around my department
Lampy
(this is legally what is known as a joke)
Dr. Yubsie
legally
Lampy
legally. 
Lampy
(look I have agreed to a "don't make us look bad in public, on social media, or any other place we haven't thought of yet" thingie, I have already gone too far trying to be funny in your Plurk)
Lampy
but yes congrats on defucking your direct deposit info, I can see precisely how the wrong info got in that spot, knowing how accounts are structured
Dr. Yubsie
I guess I could see a use for letting the info be separate to put the the CCB in a joint account but then there should be a public facing way to fix it so I'm assuming having these payments land in different accounts is not intended
Dr. Yubsie
the problem with my job being process improvement...
Lampy
all the processes need SO much improvement! Everywhere! I'm so sorry.
Lampy
and like not even just in the government or whatever, everything everywhere tends to be jank
Dr. Yubsie
I could fix it! if they listened to me
Dr. Yubsie
they would probably whine that it's expensive
Lampy
it would be expensive, tbh
Lampy
or at least really annoying
nonhoration
Lampy
: federal government once sent me a voting card where my first name was a misspelling of my middle name and my last name was my first name
Mυrder Mυғғιɴ
Ms Chanandra Bong?
successfail
I occasionally have fragments of a short story where it turns out someone's drive to join a colonization party to a new planet is to set up fresh new governmental systems that talk to each other properly because there is no legacy code.
successfail
Watching my IT and our major funding agency's IT try to make even modern systems transfer resulr data comprehensibly makes me glad I left IT.