[work] every time someone responds to an email without having actually read it, I grow one step closer to manifesting as a horror movie ghost who will reach out of their computer screen and strangle them

this person got an email that literally had a screenshot of the page with the bit that needed to be updated highlighted, and they responded with confusion about how they totally updated this completely different thing

literally cannot make this any clearer for you

literally have problems with this company every fucking quarter because they just fucking invent problems wholecloth instead of just. doing their submission the way we've told them to.