neil5789
Globally, time spent on messaging apps such as WhatsApp went up by 2.3% in 2020.

By comparison, the time spent using the five most downloaded social-media apps fell by 5%.
neil5789
Messaging services are having a much broader and on balance positive effect on online life than social media.

Social media provide a “public sphere” both global and raucous in which what is worst often spreads fastest.
neil5789
In the private worlds of messaging apps it has proved possible to rebuild some of the levees which allow the river of human discourse to flow healthily.

This can provide greater freedom—but comes with obvious risks.
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