[work] Lord have mercy this insurance rep doesn't know what an RxBIN number is.

How are you employed

I can understand not knowing obscure shit or particular intricacies of how the plan works, whether you're new or not, but

It's the fucking BIN

One of the things you must have in order to submit a claim

Oh my god

sister is a pharm tech: HOW DO THEY NOT KNOW WHAT A BIN IS. HOW. I DON'T UNDERSTAND

IT IS A MYSTERY

but he explicitly said "I've never heard of that before" so it's extra confusing

...the fuck

Thankfully my break was overdue by that point, so I was able to go take deep cleansing breaths of "don't strangle your annoyances" nicotine

But that damn call was like 45 minutes longer than it needed to be

i bet