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236 bees
if a customer service person asks what you think is a stupid question, PLEASE DO NOT LAUGH AT THEM AND IMPLY THEY ARE DUMB THERE IS PROBABLY A GOOD REASON FOR THEM ASKING IT
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E.S. Levi
That reason is probably 'you'd be surprised how often I get the stupid answer'.
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236 bees
or even just I'm required to ask
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236 bees
or I'm not allowed to assume enough to jump over this step