Voice of Customers and its Impact on Business Voice of Customers and its Impact on Business Organizations today run focused VOC program to gauge customers sentiments and insights on their engagements. It is mostly conducted basis the journeys they would like to strengthen e.g. this may be the lead management, customer support or any other relationship engagements.
Voice of Customers and its Impact on Business
Organizations today run focused VOC program to gauge customers sentiments and insights on their engagements. It is mostly conducted basis the journeys they would like to strengthen e.g. this may be the lead management, customer support or any other relationship engagements.