Me: [sends a patron's files to them] Patron: Oh, I thought you added me to scold me for not submitting my sketch request this month! Me: Oh god no! I wouldn't do that, lol! Patron: I need to get on that, wow, it's already the 21st... Me: [LOOKING AT THE DEADLINE, WHICH WAS THE 15th] so... bad news
I used to just leave the submission form open indefinitely but I started getting people just casually tossing their request in like two weeks after the deadline so I started closing the form
The vast majority of my customers are complete sweethearts whose worst crime is being socially awkward or a little rude by accident, but the ones who are jerks really scar you for life.
I just get very nervous when I have to let people know they paid for a month but didn't give me their details in time for me to add them to that batch 8')
this image I made awhile back remains relevant, as much as people make me pull my hair out sometimes I do genuinely have SO much affection for my patrons
Patron: Oh, I thought you added me to scold me for not submitting my sketch request this month!
Me: Oh god no! I wouldn't do that, lol!
Patron: I need to get on that, wow, it's already the 21st...
Me: [LOOKING AT THE DEADLINE, WHICH WAS THE 15th] so... bad news
this image I made awhile back remains relevant, as much as people make me pull my hair out sometimes I do genuinely have SO much affection for my patrons