This place feels like a mess. I have no idea what I'm doing and have been mostly left alone and told to do what I can in setting up a computer because no one really knows how to do it.
Like they want me to set up a macro in Outlook because I apparently need it and no one knows how to do it or what it is exactly? But they hope I can figure it out because I need it.
The guy who helped me get the job said their phones rarely ring and maybe today was just an unusually busy day, but they were on the phones talking to customers for 90% of the day.
I really hope I'm angry, upset, and disappointed over one bad day. I really hope he didn't lie to me and they do usually only take one or two calls a day.
Him for possibly pitching the job wrong to me and me for accepting the first job that gave me an offer because I was so desperate to get out of the other one.
I told myself I wouldn't take a job that paid less, but then I did. I took a worst paying job because I thought someone I could trust worked there and while the work itself wouldn't be as nice it would be tolerable and the management better
A part of me almost wants to go crawling back to my old job, but I know that's not reasonable after just one day and I'd be just as miserable running back to them with my tail between my legs.
I just realized I said there's no hot desking twice in my struggle to think of the positives of this new job. That and I get out half an hour earlier than I was first told.... which is still an hour later than I would have gotten out of my old job.
Which is because we get an hour break for lunch which seems nice, except there's no real break room so I'll be eating at my desk. Not really a full break away from my work and the hour isn't paid.
Day 2 1. Phones still ringing 2. They do want me to be IT along with "other things" that aren't being properly defined for me yet. 3. I keep getting conflicting answers on what documents I need to be reading and doing.
And it's basically a new hire trying to help me through all this. I feel like I'm floundering and it sucks after coming from a role I felt confident in
They want me to create macros for Outlook. I said I know basic Outlook skills. Pretty sure code writing is more under the umbrella of advanced to expert
And they want me to do it because the person who use to do it left and so no one knows how to do it. But they keep stressing to me how it's important that I figure it out because they need me to.
Wtf I was hired under the assumption that I would be processing insurance claims. But so far it sounds like selling, answering enquiries, IT, writing out new forms for the actual claims people to use, and maybe a little processing???? Maybe??? I'm confused
I thought nepotism would finally work in my favor. I'd get a good job by knowing someone already there, but silly me. Of course my luck doesn't work that way.
you need to politely confront the person who hired you and say you were led to believe your role would be vastly different, is there an explanation for this
hrn. maybe things will be different after training. though if they didn't know what to do with you before that they should have just let you start with the training.
I really, really hope so. otherwise you've been lied to by an employer and that's shitty as fuck because there's precious little you can do other than attempt to move on
Yup. My options right now are: 1. Stick it out here until I find something else (which is what I'm doing right now.) 2. Quit and beg my old job back. 3. Quit and be unemployed until I can find a new job which I can't really afford to do
I keep trying to decide if I'm just being unfair or not because I admit to hating change, but I don't think that's what this is. I mean it doesn't help at all, but I think this is just a bad job.
1. Phones still ringing
2. They do want me to be IT along with "other things" that aren't being properly defined for me yet.
3. I keep getting conflicting answers on what documents I need to be reading and doing.
So I try to enter Nick in my email address book and about 20 different ones pop out and they go: oh, you know Nick so-and-so
1. Stick it out here until I find something else (which is what I'm doing right now.)
2. Quit and beg my old job back.
3. Quit and be unemployed until I can find a new job which I can't really afford to do