I need to watch this video itself, but yeah the fundamental issue is the capacity.
Basically, the only real solution Disney has other than "make the line as fun as it can be", would be to literally double the ride... And they literally did that with at least one (Dumbo).
as somebody who actually used the original fastpass system, it ruled, and i was increasingly dismayed to hear about each new iteration of it in the video
And of course, Bob Chapek who is expertly copying the worst habits of Michael Eisner without the traits that saved the Disney company in the late 80s and early 90s...
My fundamental issue with FastPass+, may it rest in peace, is twofold.
First, bookings opened WAY TOO EARLY. Second, Disney then proved they could do "FastPass but by phone" better with MaxPass except that was only at Disneyland and it was oddly priced (in part because it very specifically did not replace printed Fastpasses)
Not sure if the video talks about it yet, probably won't be able to watch until this weekend, but from what I understand, Genie/genie+/Lightning Lane is basically a duplicate of Six Flags' Flashpass system right down to the three tiers, except it's phone based rather than operated by a retrofitted Tamagotchi
Flashpass has some problems Disney won't have (like having to send you through the ride exit to board because it was hastily added), but overall it's. A thing.
Actually. The biggest opinion is pretty simple: Disney Regional Entertainment got fucked over, and many of the problems of the parks today would be less severe with regional tastes of Disney Parks like DisneyQuest represented serving as a vent on demand
But DisneyQuest was fucking abandoned basically out the gate and the placement of the first location was a gigantic "what was Eisner THINKING" moment that kneecapped the entire thing
Basically, the only real solution Disney has other than "make the line as fun as it can be", would be to literally double the ride... And they literally did that with at least one (Dumbo).
First, bookings opened WAY TOO EARLY.
Second, Disney then proved they could do "FastPass but by phone" better with MaxPass except that was only at Disneyland and it was oddly priced (in part because it very specifically did not replace printed Fastpasses)