LiberBEARian
@cannibalherpes
Mon, Mar 1, 2021 4:06 PM
[local] Currently in the hell of trying to cancel a newspaper subscription
LiberBEARian
@cannibalherpes
Mon, Mar 1, 2021 4:06 PM
SURPRISE it's the boston globe
LiberBEARian
@cannibalherpes
Mon, Mar 1, 2021 4:06 PM
Let me sign up online, makes me call to cancel. Fuck it, fine.
LiberBEARian
@cannibalherpes
Mon, Mar 1, 2021 4:07 PM
I sit on the phone for 20 minutes while working so not so bad, leave a callback number
LiberBEARian
@cannibalherpes
Mon, Mar 1, 2021 4:07 PM
Call back number hits me 2 hours later
LiberBEARian
@cannibalherpes
Mon, Mar 1, 2021 4:07 PM
"Hi I'm Customer Service Representative, how may I help you?"
"Yeah I wanna cancel the subscription. Mom gets the paper already, she's moving in with us."
"Uh.......what?"
LiberBEARian
@cannibalherpes
Mon, Mar 1, 2021 4:08 PM
"I want to cancel my Boston Globe subscription please."
LiberBEARian
@cannibalherpes
Mon, Mar 1, 2021 4:08 PM
"Okay may I ask you why you are cancelling"
LiberBEARian
@cannibalherpes
Mon, Mar 1, 2021 4:08 PM
"My mom gets the paper already. She is moving in with us. It makes no sense to pay for two papers to the same house."
LiberBEARian
@cannibalherpes
Mon, Mar 1, 2021 4:08 PM
"Okay give me a minute"
LiberBEARian
@cannibalherpes
Mon, Mar 1, 2021 4:08 PM
(dead silence for 5 minutes)
LiberBEARian
@cannibalherpes
Mon, Mar 1, 2021 4:08 PM
"Okay, it says here that [click]"
LiberBEARian
@cannibalherpes
Mon, Mar 1, 2021 4:09 PM
Are you kidding me
LiberBEARian
@cannibalherpes
Mon, Mar 1, 2021 4:09 PM
That literally just happened
LiberBEARian
@cannibalherpes
Mon, Mar 1, 2021 4:09 PM
Back in customer service queue
no mortal blade
@with_discipline
Mon, Mar 1, 2021 4:09 PM
lmfao WOW
LiberBEARian
@cannibalherpes
Mon, Mar 1, 2021 4:10 PM
5min and counting.
Ptriciadactyl
@tricia868
Mon, Mar 1, 2021 4:11 PM
hahaaaaa
Ptriciadactyl
@tricia868
Mon, Mar 1, 2021 4:12 PM
my mother's fury at the Boston Globe's subscription department spreading to more people
LiberBEARian
@cannibalherpes
Mon, Mar 1, 2021 4:15 PM
YES
LiberBEARian
@cannibalherpes
Mon, Mar 1, 2021 4:16 PM
It's a lie, my mom subscribes to the NYTimes and gets the physical paper to get the crossword
LiberBEARian
@cannibalherpes
Mon, Mar 1, 2021 4:16 PM
Hahaha 10 minutes later, successfully cancelled with another representative
LiberBEARian
@cannibalherpes
Mon, Mar 1, 2021 4:16 PM
He still tried to upsell me twice
LiberBEARian
@cannibalherpes
Mon, Mar 1, 2021 4:16 PM
"you're upselling me to a newspaper we already have"
LiberBEARian
@cannibalherpes
Mon, Mar 1, 2021 4:18 PM
Wish me luck on Planet Fitness, they require certified letters. I'm like "I bought a membership because you were close to my office which I haven't been to in a year. stop charging me'
LiberBEARian
@cannibalherpes
Mon, Mar 1, 2021 4:19 PM
I'll go over to the Y if I'm still working in that office in 6 months
Ptriciadactyl
@tricia868
Mon, Mar 1, 2021 4:27 PM
GOOD LUCK. my gym was super expensive but had great customer service and cancelling during the pandemic was easy
chrismas creep
@millennialfalcon
Mon, Mar 1, 2021 4:49 PM
lol I had a membership to a gym that was close to my commute but then they closed that location, and when I called to cancel my membership, they told me I had to go in in person
chrismas creep
@millennialfalcon
Mon, Mar 1, 2021 4:50 PM
so I had to drive an hour out of my way to get to a location and cancel my membership
chrismas creep
@millennialfalcon
Mon, Mar 1, 2021 4:50 PM
(this was years before the pandemic)
spooky queer
@keytone8
Mon, Mar 1, 2021 5:08 PM
ooof. and yeah gym memberships are a bitch to cancel from
spooky queer
@keytone8
Mon, Mar 1, 2021 5:08 PM
good luck
LiberBEARian
@cannibalherpes
Mon, Mar 1, 2021 5:17 PM
cheers thanks.
LiberBEARian
@cannibalherpes
Mon, Mar 1, 2021 5:17 PM
I think I can just drive down to them but I don't know when
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