man, hi5 to Ritual for not only refunding my order that's lost in the mail and sending me an expedited replacement but also replying to my email in under 5 minutes

like. damn that's good service

What did you order from them?

CrocodileLake : I've got a subscription to their women's multivitamin

Oh i didnt even know they sold vitamins! I got a body scrub, lotion and fragrance diffuser from their Sakura set that i really like

we might be thinking of different companies. I think the Ritual I was dealing with only does vitamins