LiberBEARian
[work] NGGHGHG
LiberBEARian
Librarian: Students are placing orders and we don't want them to.
LiberBEARian
Me: Here's a fix. Make sure you're all using your staff emails so students can't get around that blocker.
LiberBEARian
Librarian: Students still placing orders. They fake/spoof the staff emails and we get charged
LiberBEARian
Me: I'll remove these charges but please talk to your students.
LiberBEARian
Librarian: We do, they don't listen and keep placing orders
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Me: Hey Jess in Customer Service, here's a list of orders. Don't cancel them yet, I'm waiting to hear back from Project Manager Tim about whether we have the authority to do so.
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Jess: Did you say cancel all the orders? Okay, done.
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Me: okay, well, cool.
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Ellen in Finance: Hey your list doesn't match up with mine.
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Jess: Oops I accidentally canceled three legitimate orders.
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Me: Cool, what should I do?
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Jess; Could you ask the Librarian if she could replace those three orders so it matches in our system?
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Me: Hey Librarian...?
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Librarian: LOL nope.
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Me: Okay cool. Whaddayah wanna do now, Ellen and Jess?
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Jess: Well the orders have to match up!!!
CricketMomJenn
oh... no
CricketMomJenn
Jess doesn't get previews anymore
LiberBEARian
Me: They're saying they never got them.
LiberBEARian
Jess: I find that hard to believe by ok
LiberBEARian
*but ok
LiberBEARian
Listen
LiberBEARian
I'm just the middle man
LiberBEARian
this is one of our biggest clients
LiberBEARian
let's just shut up and make them happy
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oh my gods