just spent an hour (unsuccessfully) explaining to a man that just because the power and the internet are separate things, it doesn't mean the Wi-Fi will work when the power is out.

no, no, no, the phone is different, it has data signal

:|

Katie he's so upsetting

staaaaaaaaaaahp

hahahah good god

Pro tip: if u call me a curse word, I'm gonna stop trying 2 help u

update: he disconnected everything on the modem in an effort to "fix it," while I was asleep

now the power is back, but the internet is not

get this: he is acting vindicated because seeeeeee? They're not connected, the power and the Wi-Fi???

I'm going to commit a murder

homicide, premeditated

homicacide