(Work) THIS PROJECT MANAGER

Testers: we're having issues with recorded shows but live shows are fine
Me: ok well old DVR stuff is probably corrupted but before I assume I'll ask if they're old or new recordings
Me: (in e-mail) Are these old or new recordings?
PM: We should ask them to clean out the recordings and start over
Me: ......

OK PM THANKS FOR TELLING ME HOW TO DO MY JOB EVEN THOUGH YOU'VE NEVER DONE TECH SUPPORT IN YOUR ENTIRE LIFE